How selling to EncoreLuxe works
The complete process
How selling to EncoreLuxe works
A private route from first photographs to a confirmed purchase, with clear choices at every stage.
Submitting
Tell us the brand, model, condition and any identifying details you know. Clear photographs of the full item, labels, serial or reference details and wear allow a more useful first review.
Your offer
A specialist considers authenticity indicators, condition, completeness and current demand. We aim to reply within one business day with an indicative, no-obligation offer or a request for a specific extra photograph.
Free, insured send-in
If you accept, we first verify your ID and proof of address; nothing is booked before that. We then send a free, labelless QR code: take your piece to a Post Office or carrier shop and it travels insured to the agreed purchase price. If you cannot get to a drop-off point, or the value or size of the piece needs it, we can arrange door collection instead. For pieces over £5,000 we use a specialist insured courier, or you can hand the piece in by appointment (weekdays, daytime, at Flair Furnishing, Headlands Rd, Liversedge WF15 6QA).
Final inspection
We confirm that the item is authentic and matches the information supplied. If a material difference affects the figure, we explain it before finalising a purchase.
Payment
Payment is made by the agreed method after authentication and condition checks. Timing is confirmed with your handover instructions, so you know what to expect before proceeding.
If you decline
You can decline the initial offer without sending the item and without charge. If you reject a revised or final offer after we receive your item, you must arrange and pay for its return using your own courier, insured for the item’s full replacement value.
We pay only after the piece has been authenticated in our hands. Not before.