How we grade condition

Buying with confidence

Every piece we sell is inspected in our hands at Heckmondwike under daylight before it is listed. We give it one of five condition grades, and we write the specific marks, wear and repairs we found in the listing itself. The grade is a summary; the listing notes and photographs are the detail.

Our condition scale

Unworn

Never used. It may still have tags, protective film or its original packaging. Any marks from storage or handling are described in the listing.

Excellent

Minimal signs of use. Any wear is slight and only visible on close inspection.

Very good

Light wear consistent with careful use, such as fine surface scratches, slight softening of corners or light marks to the interior. Each is described and photographed.

Good

Visible wear from regular use, such as scuffs, creasing, rubbing to edges or scratches to hardware or metal. We describe it in full so you know exactly what to expect.

Vintage

An older piece with wear appropriate to its age, which may include patina, fading or signs of earlier repair. The listing sets out what we found.

How existing listings map to the scale

Pieces listed before this scale was published keep the wording of their original condition note. Where a note says "excellent", "very good" or "good", the grade shown is the same. Where an older piece is described as being in "good vintage" or "fair to good vintage" condition, it is shown as Vintage. If a listing does not state a grade, none is shown, and the condition notes apply.

Questions about condition

If you would like more photographs of a particular area, or to see a piece in person, please email hello@encoreluxe.co.uk or call 01924 943540. Distance purchases may be returned within 14 days of receipt; see Returns.