Guides
Buying
Buying pre-loved is the most rewarding way to own a piece from a great house, provided you buy with confidence. These guides set out the questions to ask and the details to check, whether you are buying from us or anyone else.
The guides
- How to buy pre-owned luxury safely: a nine-point checklist covering sellers, authentication, photographs, condition, payment and your rights in the UK.
- Buying a pre-owned luxury watch: a checklist: references, dials, movements, service history, cases and bracelets.
- Box and papers explained: what full set, box and papers and watch only mean, and why documents never prove authenticity.
- How to read a diamond grading report: carat, colour, clarity and cut, fancy coloured diamonds and girdle inscriptions.
How we make buying simple
Every piece in our shop is examined in our hands before it is listed. We photograph the piece itself, grade its condition in writing and state exactly what is included. Delivery in the UK is insured, and every purchase comes with 14-day returns.
Read more about how we authenticate and how we grade condition, or browse the shop.
All guides in this section
- Moncler sizes explained: numbers to UK sizes
Moncler size numbers explained: how 00 to 7 compare with XS to XXL for men and women, why the same number differs by gender, and how to check a pre-owned fit.
Questions we’re often asked
- What should I look for when buying pre-owned luxury?
A named UK business, a clear authentication process, photographs of the actual item, written condition notes, a list of what is included, secure payment and a returns policy.
- Do I need box and papers?
They are pleasant to have, but they do not prove authenticity. The piece itself must be examined.
- Can I return a piece bought from Encore Luxe?
Yes. Every purchase comes with 14-day returns. Please see our returns page for the details.